Our guarantee

Pass or your time back

Work through the question bank before your exam. If you don't pass the NCLEX, we'll give you your plan's length again, free, to prepare for your retake.

Who qualifies

You bought a plan for the exam you took (NCLEX-RN or NCLEX-PN) before your exam date.
Before your exam date, you'd answered at least 80% of that exam's question bank in finished quizzes. We check this from your quiz history.
You took the exam and didn't pass.

What you get

Access to that exam's question bank for the length of the last plan you bought for it before your exam, added to any access you still have. It's an extension of your access, not a refund.

How to claim

Claim below within 60 days of your exam date. We review every claim and email you the result, usually within 2 business days. We may ask you to send us your Candidate Performance Report.

Limits

One claim per person for each exam.
A plan that was refunded or disputed doesn't count.
This guarantee is the only exception to "No Guarantee of Exam Passage" in our Terms & Conditions. Passing depends on you, and we don't promise or publish pass rates.

Have a plan? Sign in to see your progress toward the guarantee or to make a claim.